Last Updated: 23rd April 2026
​
This Privacy Policy explains how Vantor Haus ("we", "us", or "our") collects, uses, and protects your personal data when you visit our website or make a purchase.
We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).
 
1. Who We Are
Vantor Haus is the data controller responsible for your personal data.
Contact:
Email: Sales@vantorhaus.co.uk
 
2. What Data We Collect
We may collect and process the following personal data:
a) Information you provide directly:

• Name

• Billing and delivery address

• Email address

• Phone number

• Payment details (processed securely via third-party providers)

b) Automatically collected data:

• IP address

• Browser type and device information

• Pages visited and website usage data

c) Order-related information:

• Purchase history

• Delivery preferences

 
3. How We Use Your Data
We use your personal data to:

• Process and deliver your orders

• Communicate with you about your purchase

• Provide customer support

• Improve our website and services

• Prevent fraud and ensure security

• Send marketing communications (only if you have opted in)

 
4. Legal Basis for Processing
We process your data under the following legal bases:

• Contractual necessity – to fulfil your order

• Legal obligation – to comply with laws (e.g., tax records)

• Legitimate interests – to improve our services and prevent fraud

• Consent – for marketing communications

 
5. Sharing Your Data
We may share your data with:

• Suppliers and delivery partners (to fulfil your order)

• Payment processors (to handle transactions securely)

• IT and website service providers

• Legal or regulatory authorities where required

We only share data necessary for these purposes.
 
6. International Transfers
Some of our third-party providers may process data outside the UK. In such cases, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).
 
7. Data Retention
We retain your personal data only as long as necessary:

• For order and tax purposes: up to 6 years

• For marketing: until you withdraw consent

 
8. Your Rights
Under UK data protection law, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

To exercise your rights, contact us at Sales.
You also have the right to complain to the Information Commissioner’s Office (ICO).
 
9. Cookies
We use cookies to improve your browsing experience and analyse website traffic.
You can control cookies through your browser settings. For more details, see our Cookie Policy.
 
10. Data Security
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.
 
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
 
13. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Email: Sales@vantorhaus.co.uk
.